We would like to express our appreciation for the great customer service from all of the employees at Nature’s Helper with whom we have had contact. After installation, the programming was explained to me in a very thorough manner and was told not to hesitate to call the office if I had any questions. We are glad that we had the system installed as our lawn looks great now. We are also glad that we went with Nature’s Helper because of the professionalism and friendliness of the Nature’s Helper employees. Each time we have called the office with questions, etc. we have received excellent professional help. Take for example, this past fall we had our sprinkler system winterized. Unfortunately, I was not aware of what had to be done as my husband had always taken care of this. All I know is that the Nature’s Helper employee had turned the water off. After he finished and left, I panicked as I believed I had no running water. So, I went to the basement and pushed the lever to its original position. Needless to say, I goofed. I then called Nature’s Helper and spoke with Trena who assured me that I was not the first and only person to do that. She had the young man come back to my house that same afternoon to redo the job at no extra charge.
We certainly recommend Nature’s Helper to others.